Applicant and Candidate Privacy Policy

Our Approach

We collect and process your personal data to manage the recruitment, selection and onboarding process and we are committed to being transparent about how we collect and use your personal data and in meeting our data protection obligations. This policy applies for job applicants and candidates of Experian A/S. For the purposes of data protection laws, Experian A/S is the data controller of your personal data.

Processing Your Data

We need to process your data in order that we can manage a fair and effective recruitment and selection process and to assess your suitability for a role, carry out background and reference checks, communicate with you about the recruitment process and to comply with legal or regulatory requirements. We process this data based on the request of the data subject/applicant prior to entering into a contract and the consent provided by the applicant is the legal processing ground used by Experian in order to appoint the right applicant or candidate to the role advertised.

We only retain your personal data for our own internal record keeping and administrative purposes and to manage any query or complaint you may have. If not hired, this record keeping is in accordance with your own registration in Taleo. The legal processing ground we rely on is our legitimate interest. It is in our legitimate interests to keep accurate records of our recruitment process and to manage or our relationship with the applicants and candidates.

 If you have notified us about any special needs, which falls under special categories of personal data (for example such as information about health) we may need to process your information to make reasonable adjustments. These processing activities on special categories of data are done for the purposes of carrying out the obligations and exercising specific rights of the company or of the employee in the field of employment and social security and social protection laws, always authorised by law or a collective agreement pursuant to law providing for appropriate safeguards for the fundamental rights and the interests of the data subject.

If you are successful, we will process your data to enter into an employment contract with you and will collect personal data about you only with your consent from third parties, such as references supplied by former employers or educational establishments. Credit reference check are only made when entering in a trusted position and when it is necessary with such check due to the position in accordance with local law. only Criminal records if obtained, will not archived and, we will process this data only when it is allowed by local laws. We will also process your data to comply with our legal obligations to check your eligibility to work in the applicable country before employment starts.

We will not use your data for any purpose other than in relation to the vacancy which you have applied unless we specifically ask your consent to keep your personal data on file in case there are future employment opportunities for which you may be suited. In these circumstances, we will tell you how long we will retain your data and you are free to withdraw your consent at any time.

You are under no statutory or contractual obligation to provide data to Experian during the recruitment process. However, if you do not provide the information, we may not be able to process your application or include you in our selection processes.

Collection, Storage and Retention

We collect and process a range of information about you such as your name and address, your skills and experience and your career history. This information is collected in a variety of ways, for example, it might be collected through your application forms or your CV, or work permit.

•        If your application for employment is unsuccessful, we will hold your data in our HR systems Taleo for 6 months after the end of the relevant recruitment process, with your consent or based on legitimate interest.and only process this data when it is allowed by local laws.

•        Disclosure and Barring Services in respect of criminal convictions. We will process this data only when it is allowed by local laws.

•        Your named referees, from whom we collect the following categories of data: We will ask about your previous position, potential development areas professionally and personality at workplace.


Automated Decision Making

Our recruitment processes are not based on automated decision-making.

Recruitment Process

As part of our Recruitment and Selection process, we apply our recruitment technology to compare your application information to the job advertisement that has been applied to and scores that application (referred to as a ‘Match Score’). This assessment is based on experience, skills (including languages) education and location. The recruitment technology reviews the job description to look at key things like job title, required years of experience, skills and education to produce a set of criteria for the job. This criteria is then compared against your application to assess how well your application matches up to this criteria. If you were to apply for more than one role then multiple Match Scores will be provided. If you are unsuccessful in your job application, when a role is added into the recruitment technology, it will assess all profiles to see if there is a good match using artificial intelligence. This would include processing your personal data if you have been unsuccessful in your original application for a role in Experian. Should you not wish for this additional processing to take place, please contact the Talent Acquisition team and your details will be removed from our recruitment process. It is important to stress that no decisions are made purely on the Match Score and every candidate application can be reviewed by a member of the Talent Acquisition Team. The reason we use this software is to give every applicant a fair chance of being reviewed for suitable vacancies we have as a Company. 

Sharing Your Data

Your information will be shared internally for the purposes of the recruitment process. This includes members of the HR and Talent Acquisition Team, interviewers involved in the recruitment and selection process, managers in the business area with the vacancy and anyone else if access to the data is necessary for the performance of their roles.

If you are successful, we will also obtain pre-employment references from former employers and educational establishments, and obtain necessary criminal records checks with your concent. Above only when required under our vetting process and we will process this data only when it is allowed by local laws.

We will transfer your details outside of the European Economic Area (EEA) as some of our systems such as Taleo are held outside of the EEA. Where this is the case, we take appropriate steps to ensure that your data is managed in line with our Global Information Security Policy requirements and with the appropriate safeguards set in the applicable privacy laws/regulation (GDPR).



Your Rights

As a data subject, you have a number of rights. You can:

•        Access and obtain a copy of your data on request, this is sometimes called, submitting a data subject access request (DSAR);

•        Require that we change incorrect or incomplete data so that it is correct and complete;

•        Request that we transfer any personal data you have provided to us to a third party;

•        Require that we delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;

•        Object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing; and

•        Ask that we stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisation's legitimate grounds for processing data and

•        If we are processing your personal data based on consent, you can withdraw consent at anytime.

If you would like to exercise any of these rights, such as submitting a DSAR please send an email to:  

If you believe we have not complied with your data protection rights or you have identified any privacy issue, you may raise your concern in the first instance by contacting the DPO appointed to your country. If no DPO is appointed for your country, please contact the HR through the same email indicated above.

Data Protection Officers (DPO) contacts




- Austria

- Bulgaria

- Czech Republic

- Germany

- Greece

- Poland

- Romania








If you wish to make a complaint to the Supervisory Authority about how we process your personal data you can contact them here: [Click on this link to find your Data Protection Authority details].